Special Council

THAT U U The draft 2004-2006 Corporate Strategic Plan for the Town of Fort Erie be and it is hereby approved, in principle. (

THAT U U The Corporate Culture Statement be and it is hereby amended by adding the following: “The business of the Town shall be conducted in a healthy and respectful work environment. Employees, elected officials and customers have an obligation and a right to conduct their business in an environment free from discrimination and harassment”. (

THAT U U The actionable items identified in Section 4 (a) above, be and they are hereby consolidated into the following strategic goals, in order of priority: 1) Complete a realignment of services/staff, which: o Meet the basic principles for reorganization of administration (adopted by Administrative Report No. CAO-26-2004) as follows: − Customer service oriented – responsive to the public (less administration-service based); − Team building; − Peer review; − Competitive economic development strategy; − Revenue neutral; − Effective/efficient/performance-based; − Where new positions are created, due to realignment of services, that internal staff are given the opportunity to fill the position from within based on experience and expertise. o Reviews all personnel policies; o Provides performance measurement targets for each service area; and o Develops an internal audit function SPECIAL COUNCIL-IN-COMMITTEE MINUTES – TUESDAY, AUGUST 17, 2004 PAGE FOUR 2) Develop a strategy to reduce Regional transfer payments for water/sewer treatment costs. 3) Develop a strategy to prioritize infrastructure renewal and promote growth and complete current projects. 4) Increase capital reserves to meet provincial benchmarking targets regarding reserves as a percentage of municipal operating expenditures (Provincial average – 56%; Provincial median – 38%; Town – 18 to 19%) 5) Develop an effective communications, public relations and customer service strategy. 6) The EDTC to incorporate a compreh

THAT Staff be directed to provide Council with action plans, timing and budget implications for each of the strategic goals in reference to the actionable items. (

THAT The Special meeting of Council-in-Committee does now hereby adjourn at 8:11 p.m. (